Business Process Analyst

Job Description

Position:                              Business Process Analyst
Reports to:                         Chief Risk Officer
Department:                      Risk Department
Start Date:                          ASAP
Role Location:                   Greenside, Johannesburg
Contract Basis:                 Full Time – Permanent

The Role:

We are recruiting a highly dynamic and performance driven Business Process Analyst to join the Risk and Project Operations Department. The role will entail being responsible for and implementing various business projects and operations that aligns to the business strategy, perform business and project analysis, provide improvement suggestions, and design the processes and operations. The successful candidate must be passionate about continuous process improvement and the enhancement of quality and consistency of business processes and methods, possess exceptional communication skills, high EQ, strong organisational skills, and be comfortable working in a dynamic, fast-paced environment.

Role Responsibilities, Duties and Tasks:

Understand end-to-end processes relevant to the business area to identify bottlenecks, risks, as well as provide evidence-based improvement recommendations.
Assessing, analyzing, optimizing, documenting, implementing, and testing end-to-end enterprise business processes
Work with stakeholders throughout the organisation, to build a holistic view of the organisation’s strategy, processes, information, and information technology assets.
Prepare business cases to motivate new process improvement initiatives, and monitor and report post-implementation benefits (financial and non-financial)
Work towards continuous process improvement and the enhancement of quality and consistency of business processes and methods.
Bringing business needs, capabilities, technology, and processes together efficiently and effectively.
Scoping, sizing, and planning all business aspects of a solution and the associated project effort and dependencies.
Examine emerging business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently.
Communicate with operations and project heads, risk department and finance personnel to ensure that business operations are closely monitored, and potential risks are mitigated.

Skills Competencies:

Research skills and methodologies.
High conscientious and exceptionally analytical.
The ability to manage multiple requests whilst being deadline orientated.
Business Rules Engines (Business Rules Processing).
Business Intelligence, Analytics and Reporting.
Building and maintaining effective relationships with internal and external stakeholders.
Strong leadership skills.

Qualifications & Experience:

Bachelor’s degree in engineering, business, or related field.
At least 3 – 5 years proven work experience strictly in process engineering.
Experience working in emerging markets.

The following will be an added Advantage:

Process Engineering Certification.
Ability to act as an Agent of Change Management.
Lean and Six Sigma methods and techniques.
Financial services industry experience.
Have in depth understanding of the Business Process Modelling Notation (BPMN).
Experience in Agile methodologies and hybrid.
Experience in Business Process Management Initiative rollout and Implementation.
Experience in strategic and business transformation initiatives.
Clear understanding of different process frameworks